The Society for New Communications Research is doing two research projects right now that need your input.
I mentioned the survey with corporate partner Nuance on the impact of blogger/customer opinions a week or so ago here, and have some additional comments on customer satisfaction today at For the Face of Your Business.
The second survey, sponsored by SNCR, Deloitte and Beeline Labs, was designed to assess the effectiveness of online communities and learn how organizations are measuring the success and progress of their online communities. If you’re involved in managing online communities for your organization, please give us about six minutes and take the 2008 Online Community Effectiveness Study at http://www.communityeffectiveness.com.
All participants who complete the surveys will receive a special discount to attend the Society’s annual conference, New Communications Forum where the preliminary results of both surveys will be discussed.
Please help us with this important research, and when you are done with the surveys, pop on over to my personal blog, Snapshot Chronicles, for an early peek at Spring from the Boston Flower Show.