On Wednesday, I had the pleasure of giving a social media & blogging 101 workshop at the SOCAP (Society of Consumer Affairs Professionals in Business) International Symposium here in Boston.
Here are the slides for those attendees that want to download them. If you have trouble downloading just shoot me an email at email@example.com and I will email them to you.
If you are interested in the workshop for your organization, it lasts about two-hours, and focuses on the application of new media tools like blogs and Twitter to customer service and consumer affairs. Email me to discuss in more detail.