Apart from my rather hectic return North on Friday (which you can read about on Snapshot Chronicles Roadtrip), BlissDom was absolutely great, and I wish I could have stayed longer.

BlissDom and Disclosure

As promised, here is a PDF of the complete slide deck from the “You Should Know Better” general session on Friday morning. Kristen Berman from Intuit covered best accounting practices, Liza Barry-Kessler gave an overview of the legal issues facing bloggers in their small businesses, and I talked about disclosure as a best practice and the FTC guidelines on endorsements and testimonials.

We were lucky that Stacey Ferguson was in the audience. She is an attorney with the Federal Trade Commission advertising practices division and was able to help answer a few questions.

I don’t want to dive too deep into disclosure in this post but one thing most definitely bears repeating: the FTC does not dictate how you should disclose other than it must be “clear and conspicuous.” There are many ways to be clear and conspicuous. For example, put the disclosure at the top of the post, at the top of the blog sidebar or within the text of the post as you write about whatever it is. All pretty clear. You just have to be sure that the reader has an opportunity to see the disclosure without searching for it. But… there is no checklist that says the FTC approves these five ways to disclose and does not approve these other five.

That’s why best practices are so very very important. Also common sense. For example, if you have written a long, long blog post, putting the disclosure at the bottom of your post, and only at the bottom, isn’t too conspicuous. No one says you can’t put it there — not even the FTC —  but I will tell you that it’s not a best practice.

On the other hand, if you write snappy short product bits that fit in the first screen (“above the fold”),  a disclosure at the bottom of the post is pretty conspicuous. It’s simple common sense – just ask yourself, if I was reading someone else’s blog, where would I want to be informed about the endorsement or material relationship?

Stacey also made it clear to the audience that the FTC does not require that blogs have a disclosure policy nor does a blanket disclosure policy cancel out the need to disclose in your posts.

Best practices demand that you do MORE than the FTC requires. A disclosure policy is a best practice that helps your readers understand your point of view, your relationships and your biases.  Use best practices and common sense, and you should be fine.  The slides from the BlissDom session have some suggestions, and Blog with Integrity will have more free webinars on this and related topics like copyright and fair use.

Super Bowl Ads
Liked: Snickers, VW, Clydesdales [Updated 2/9 to add that I also liked the NFL, Google and HomeAway ads, all of which were spot-on in their branding]
Didn’t like: All the misogyny (Dodge, Bridgestone, Dove, Go Daddy), creepy eTrade babies, people acting like dolphins, stuffed animals acting like people

Survey for Professional Blogging for Dummies
I’m heads down most days on my book right now, and I’d like your help. A key feature in the book is case studies, anecdotes and tips from successful bloggers. I’d also like to have some trend data about professional blogs. How are people making money? Do they have a business plan? What sorts of opportunities have bloggers gotten as a result of their blogs? So, I’ve got a little survey up on Survey Monkey. If you write a professional or small business blog, I hope you will take it.

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cross posted to Snapshot Chronicles

The Super Bowl is pretty much the only athletic contest in the world where the television advertisements during the event get nearly as much media coverage as the event itself. Likewise the run-up and hype of the commercials. Will the network will sell all the space? Who will run ads, how much will they pay and what will they promote?

Before the ads even run, the pundits are postulating and after, they dissect them.

It’s a bit obscene really — and full disclosure, I’ve played the game on my blog in past years.

This year, though, the real news is who is NOT advertising during the Super Bowl. Instead of spending a hefty chunk of change on a few spots during the football game, Pepsi launched the Pepsi Refresh Project. For the next year,  the company is giving away $1.3 million dollars per month to community development projects submitted and selected online by the public.

Anyone can submit a grant. Pepsi will accept 1000 every month, and the public can vote for up to 10 projects every day.

Of course, the company is getting a lot of media, and social media, coverage for the campaign, and I imagine they are also spending a pretty penny on the infrastructure to support the project with their ad, PR and interactive agencies. I’m sure they have high expectations for positive revenue as well as brand awareness results from the project.

What makes this campaign so exciting is the scale of the grants. Other companies have done similar projects to fund charities through community submission and vote. For example American Express. But I can’t think of anything from corporate America that matches the scale of Pepsi Refresh.

It is truly refreshing to see a company do so much potential good. I’ve got no problem if they “do good” as a result.

In fact, I’d love to see more copycats.

Who’s next?

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Where in the world is Susan?

January 29, 2010

I love speaking to groups. Or really, with groups, because the best part is the interaction with the audience.
A good thing, as I will be doing a lot of it over the next few months. Happy to do more, so please get in touch if you need a speaker for your event.
Here’s where I’ll be. [...]

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Facebook ads, getting too spammy?

January 22, 2010

This post started out with the intent to be about online privacy and advertising.  I was going to talk about the issues raised at last month’s FTC roundtable on online privacy including behaviorally targeted advertising. Maybe even float around in cloud computing, the topic of next week’s session at the FTC. Talk a little about Facebook’s privacy woes in [...]

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Blogs you can learn from simply by reading

January 19, 2010

As many of you know, I am currently writing Professional Blogging For Dummies, due this summer. One chapter of the book will cover ten blogs you can learn from simply by reading.
I have a working list of blogs I am considering for this section (below, in no particular order) but I thought I’d throw it [...]

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When a disclosure policy discloses that the blogger doesn’t disclose…

January 14, 2010

Recently, a blogger friend noticed that the disclosure policies on some of the blogs she was reading effectively said that the blogger didn’t necessarily disclose compensation:
The compensation received may influence the advertising content, topics or posts made in this blog. That content, advertising space or post may not always be identified as paid or sponsored [...]

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BlogHer syndicates my post, MSNBC attends panel I’m on

January 11, 2010

So far it’s been a pretty good week.
BlogHer syndicated last week’s FTC/Facebook survey post.
MSNBC covered the MommyTech CES panel I was on last Friday.
I actually had a good time in Las Vegas (a first I think), AND Southwest found my bag and delivered it this morning.
Here’s hoping it’s a sign for the coming year.

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Latest Lands’ End Contest on Facebook DOES comply with new rules

January 6, 2010

In my post earlier this week, I mentioned  Lands’ End’s after-Christmas contest, which let Facebook users enter simply by becoming a fan. I know, because I did it.
Unfortunately, it’s a violation of Facebook’s new promotion guidelines to use “become a fan” as a way for people to  enter a contest. You can require that someone [...]

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Facebook’s new contest rules and FTC guidelines – has social media marketing adapted?

January 5, 2010

Warning – long post
Are social media marketers implementing the new Facebook contest rules and meeting their obligations under FTC guidelines? Survey sez: maybe not, or at least, not yet.
Background
Social media marketing. A bit like the wild west of our imaginations — a little bit glamorous, a little bit dangerous, and as practiced by some, perhaps [...]

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See ya, 2009

December 31, 2009

Don’t let the door hit you on the way out.
2009 has not been a banner year. The economy really impacted my business, as it has so many. Among other things, the competition for projects got quite fierce. When full-service agencies slash their fees to the bone, it is pretty hard for an independent to match [...]

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