From the category archives:

Customer Service

Customer-centric marketing, the power of personal testimony and getting your listening ears on

by Susan Getgood on October 24, 2010 · 3 comments

in Advertising,Brand,Customer Service,Customers,Marketing

How to tell the difference between a company that cares about customer service and one that doesn’t

by Susan Getgood on June 22, 2010 · 1 comment

in Blogging,Customer Satisfaction,Customer Service

You have not reached Good Technology customer support when you call me!

by Susan Getgood on May 13, 2010

in Blogging,Customer Service

Emptying the bit bucket: books, pitches and too fat to fly?

by Susan Getgood on February 16, 2010

in Blogger relations,Blogging,Books,Customer Service,Social networks

From the archives: Customer Service

by Susan Getgood on September 11, 2009 · 3 comments

in Customer Service

What #maytag & @dooce says about customer service in America… and it’s NOT good

by Susan Getgood on August 30, 2009 · 9 comments

in Blogging,Customer Satisfaction,Customer Service

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