As promised, here is the replay link to the Blogger Relations webinar I did last week with David Meerman Scott and Vocus. We couldn’t get to all the questions so we put together an FAQ which you can read over at Ether Breather.
Apple iPhone connection issues… Come on, is anyone REALLY that surprised that AT&T had issues getting service connected? I’m sure the phone is great but there is no way that the cell phone company could get how many thousands of people connected in one day. The cell phone providers in general, not just AT&T, have problems delivering decent service on a normal day. A load like that. Hah!
I’d be interested in an analysis of the customer service issues and waiting times. I would guess that people getting new numbers had an easier time of it, while anyone try to switch a number from another carrier or even from another AT&T phone, might have had the longer wait. That’s not an excuse of course, just a thought on where the problems might have been.
Tags: vocus, david meerman scott, iPhone