Last Thursday’s Social Media Club Boston meeting was terrific. And oh so funny. Kudos to Greg PC for assembling such a great panel, and to the moderator and speakers for doing such a brilliant job.
John Cass has done a great job summarizing the session, so I will just share some photos, soundbites and general observations.
Moderator Monika Maeckle, VP Southwest Region, Business Wire (sponsor of the evening) A delightful and charming woman who did a great job moving the conversation along, involving the audience, but never losing control of the session.
And the esteemed panel:
left to right: Josh Bernoff, Forrester; Dan Lyons, aka Fake Steve Jobs, Forbes Magazine; Steve Restivo, Wal-Mart
As John Cass reported, Dan Lyons was the hit of the evening. Some of his bon mots:
On his Attack of the Blogs article: "I wished I had a do-over."
On Valleywag: "Valleywag sucks."
On Jonathan Schwartz, Sun: "How different is Jonathan Schwartz’s blog from a fake blog?" [Note, if this comment resonates, be sure to check out My Little Pony.]
As John reported in his post, Dan said many people knew who FSJ was well before the New York Times exposed the secret. In a brief conversation after the panel, Dan said he was impressed that they were all able to keep the secret. He said a few of them even helped mess with Valleywag on who FSJ was. Gotta love it. Unless you are Owen Thomas I suppose.
Josh Bernoff was polished and articulate. I really liked his comment that starting a "social media" project by picking a technology is ass-backward. The POST model he shared really resonated:
First: PROFILE your customer.
Second: Define your OBJECTIVES.
Third: Develop a STRATEGY — how do you want to change people
Then, and only then, decide on the TECHNOLOGY.
Another great quote from Josh: "Only one group of people that this (social media) is really bad for — liars."
Steve Restivo from Wal-Mart did a great job representing his company, although it was clear that he was constrained by a corporate role, unlike the other panelists, who are encouraged (and compensated I am sure) to have strong public personas. Nevertheless I was impressed by both his acknowledgment of past mistakes like RV-ing Across America and his frank statement that competitor Target does a great job online.
The Social Media Club has chapters in a number of cities; check it out. And if you are in Boston, see you next time.
Tags: Social Media Club, Dan Lyons, Wal-Mart, Fake Steve Jobs, Josh Bernoff