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BlissDom, Disclosure, Super Bowl ads and a new survey

February 8, 2010 by Susan Getgood

Apart from my rather hectic return North on Friday (which you can read about on Snapshot Chronicles Roadtrip), BlissDom was absolutely great, and I wish I could have stayed longer.

BlissDom and Disclosure

As promised, here is a PDF of the complete slide deck from the “You Should Know Better” general session on Friday morning. Kristen Berman from Intuit covered best accounting practices, Liza Barry-Kessler gave an overview of the legal issues facing bloggers in their small businesses, and I talked about disclosure as a best practice and the FTC guidelines on endorsements and testimonials.

We were lucky that Stacey Ferguson was in the audience. She is an attorney with the Federal Trade Commission advertising practices division and was able to help answer a few questions.

I don’t want to dive too deep into disclosure in this post but one thing most definitely bears repeating: the FTC does not dictate how you should disclose other than it must be “clear and conspicuous.” There are many ways to be clear and conspicuous. For example, put the disclosure at the top of the post, at the top of the blog sidebar or within the text of the post as you write about whatever it is. All pretty clear. You just have to be sure that the reader has an opportunity to see the disclosure without searching for it. But… there is no checklist that says the FTC approves these five ways to disclose and does not approve these other five.

That’s why best practices are so very very important. Also common sense. For example, if you have written a long, long blog post, putting the disclosure at the bottom of your post, and only at the bottom, isn’t too conspicuous. No one says you can’t put it there — not even the FTC —  but I will tell you that it’s not a best practice.

On the other hand, if you write snappy short product bits that fit in the first screen (“above the fold”),  a disclosure at the bottom of the post is pretty conspicuous. It’s simple common sense – just ask yourself, if I was reading someone else’s blog, where would I want to be informed about the endorsement or material relationship?

Stacey also made it clear to the audience that the FTC does not require that blogs have a disclosure policy nor does a blanket disclosure policy cancel out the need to disclose in your posts.

Best practices demand that you do MORE than the FTC requires. A disclosure policy is a best practice that helps your readers understand your point of view, your relationships and your biases.  Use best practices and common sense, and you should be fine.  The slides from the BlissDom session have some suggestions, and Blog with Integrity will have more free webinars on this and related topics like copyright and fair use.

Super Bowl Ads
Liked: Snickers, VW, Clydesdales [Updated 2/9 to add that I also liked the NFL, Google and HomeAway ads, all of which were spot-on in their branding]
Didn’t like: All the misogyny (Dodge, Bridgestone, Dove, Go Daddy), creepy eTrade babies, people acting like dolphins, stuffed animals acting like people

Survey for Professional Blogging for Dummies
I’m heads down most days on my book right now, and I’d like your help. A key feature in the book is case studies, anecdotes and tips from successful bloggers. I’d also like to have some trend data about professional blogs. How are people making money? Do they have a business plan? What sorts of opportunities have bloggers gotten as a result of their blogs? So, I’ve got a little survey up on Survey Monkey. If you write a professional or small business blog, I hope you will take it.

Filed Under: Blog with Integrity, Blogging, Ethics, Professional Blogging For Dummies, Speaking

Where in the world is Susan?

January 29, 2010 by Susan Getgood

I love speaking to groups. Or really, with groups, because the best part is the interaction with the audience.

A good thing, as I will be doing a lot of it over the next few months. Happy to do more, so please get in touch if you need a speaker for your event.

Here’s where I’ll be. Hope to see you there!

  • February 4-5, 2010 – BlissDom (Nashville, TN)
  • February 3 & 6, 2010 – Educational Travel Conference (Providence, RI)
  • February 18-20, 2010 – Mom 2.0 Summit (Houston, TX)
  • March 23, 2010 – NorthEast Contact Center Forum (Hopkinton, MA)
  • April 9, 2010 – BlogPaws (Columbus, OH)
  • April 20-23, 2010 – New Comm Forum (San Mateo, CA)
  • June 26-27, 2010 – TBEX (Travel Blog Exchange) 10 (New York)
  • August 6-7, 2010 – BlogHer (New York)

And watch this space for announcements about the 2010 Blog with Integrity webinars.

Filed Under: Blogging, Speaking

Blogs you can learn from simply by reading

January 19, 2010 by Susan Getgood

As many of you know, I am currently writing Professional Blogging For Dummies, due this summer. One chapter of the book will cover ten blogs you can learn from simply by reading.

I have a working list of blogs I am considering for this section (below, in no particular order) but I thought I’d throw it out to you for your suggestions as well.

The audience for the book is small business owners and individuals who want to use a blog to promote their business or as their business.

I plan to divide the list into:

  • blogs that contain excellent tips for professional bloggers and small business owners
  • successful blogs that exemplify how to do it right

Here’s my working list. Yes, I know it is more than 10 blogs, and I am still working through my feed reader. Take a look, and if you’ve got a suggestion for a blog I should consider, please email me at sgetgood@getgood.com or leave a comment.

  1. ProBlogger
  2. Copyblogger
  3. Cool Mom Picks
  4. WantNot.net
  5. Diva Marketing
  6. Duct Tape Marketing
  7. Notes from the Trenches
  8. Global Voices
  9. Common Craft
  10. Passive Aggressive Notes.com
  11. Cake Wrecks
  12. Lip-Sticking
  13. Small Business Trends
  14. Mom 101

Note: The book is chock full of examples. Rest assured that all the blogs mentioned above will be included somewhere, even if they don’t make the final cut for this particular list.

Filed Under: Blogging, Professional Blogging For Dummies

When a disclosure policy discloses that the blogger doesn’t disclose…

January 14, 2010 by Susan Getgood

Recently, a blogger friend noticed that the disclosure policies on some of the blogs she was reading effectively said that the blogger didn’t necessarily disclose compensation:

The compensation received may influence the advertising content, topics or posts made in this blog. That content, advertising space or post may not always be identified as paid or sponsored content.

I recognized the language immediately as language from disclosurepolicy.org’s Disclosure Policy Generator, but thought that certainly the tool would have been updated to reflect the requirements set out by the FTC guidelines on endorsements and testimonials. A disclosure that you don’t disclose is not in compliance.

Nope. The option is still in the generator.

While it is better to write your own policy, in your own words, I do understand the appeal of widgets. Do yourself a favor, though. If you use disclosurepolicy.org, tweak it to fit your circumstances, and definitely make sure you don’t have this language in your policy.

Filed Under: Blogging, Ethics

BlogHer syndicates my post, MSNBC attends panel I’m on

January 11, 2010 by Susan Getgood

So far it’s been a pretty good week.

BlogHer syndicated last week’s FTC/Facebook survey post.

MSNBC covered the MommyTech CES panel I was on last Friday.

I actually had a good time in Las Vegas (a first I think), AND Southwest found my bag and delivered it this morning.

Here’s hoping it’s a sign for the coming year.

Filed Under: Blogging, BlogHer

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