From the monthly archives:

May 2008

The direction of Marketing Roadmaps

by Susan Getgood on May 28, 2008 · 3 comments

in Blogger relations,Customer Satisfaction,Customer Service

JetBlue is listening, but are they able to do anything about what they hear?

by Susan Getgood on May 27, 2008 · 2 comments

in Customer Satisfaction,Customer Service

The JetBlue Blues

by Susan Getgood on May 26, 2008 · 3 comments

in Customer Service

Pitch clinic: When good pitches go bad

by Susan Getgood on May 24, 2008

in Blogger relations,PR

A bad pitch that just can’t wait

by Susan Getgood on May 22, 2008 · 4 comments

in Blogger relations

Good pitch, bad pitch

by Susan Getgood on May 20, 2008 · 6 comments

in Blogger relations,PR

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