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Marketing Roadmaps

Archives for December 2008

Three bad pitches, some snarky comments and a partridge in a pear tree

December 16, 2008 by Susan Getgood

It is generally NOT a good idea to use a holiday theme for your pitch, whether to mass media or bloggers, UNLESS your product is truly holiday-oriented or you are submitting it for holiday gift guides. Pumpkin carving kits, Christmas trees, Menorah and matzoh vendors, you get a pass, more or less. But… you have to target your pitch extremely well.

The rest of you? The holiday pitch is generally a bad idea. Engrave it on your eyeballs. Whatever it takes for you to remember that:

  • Everyone does not live in the USA;
  • Not all bloggers celebrate Christian holidays.

In an earlier post, I mentioned the complete cluelessness of wishing Canadian bloggers “Happy Thanksgiving” in late November given that Canada celebrates its Thanksgiving in mid-October. Our ragged band of Plimoth pilgrims and the somewhat arbitrary late November date? Not relevant.

July 4th? Canada celebrates its independence day a few days earlier, France on Bastille Day July 14th, and England? Well, England celebrates the day in November that some Guy did not blow up Parliament.

Christmas and Easter… Marketers seem to believe that everyone celebrates these Christian holy days.

Not so much.

No matter what the holiday, your holiday oriented pitch stands a pretty good chance of failing UNLESS you’ve done your research and know your target is receptive. For example, me and Christmas? You’ve got a pretty open invitation, and especially if you’ve got new Christmas music.

Most bad pitches ignore these simple rules of research and relevance. Holiday ones are simply more awful because they often try to be cute or clever, and fail. Generally massively.

As in mass email spams, ending with a cheery wish for a Merry Christmas. For example:

gamecard

Just your run of the mill boring holiday pitch. Except the blogger who received it is Jewish. When she forwarded the pitch to me, she commented that she’s not opposed to writing about other holiday experiences or religions. What offends her, and rightly so, is when companies claim they read the blog, in which she often mentions her religion, and then wish her personally a Merry Christmas.

The truth is, of course, that these holiday wishes are about as personal as mail addressed to “occupant.” It’s a mass-mail merge from a database that inserts the blogger’s name and blog name in the appropriate spots.

If you must do mass mailings about the suitability of your product as a gift, and I really wish you wouldn’t, there’s a reason why the word HOLIDAY is politically correct. Remember it. Holiday gift, not Christmas gift. Happy Holidays, not Merry Christmas.

“Best wishes for a safe and happy holiday” works really well for the whole month of December and generally doesn’t offend anyone.

Read the blog. How many times have you read those words here over the past few years.

If the PR agency that sent this next pitch was actually reading the blogs it spams on a regular basis, it wouldn’t have sent the pitch to the momblogger who forwarded it to me. Or at least I hope it wouldn’t have.

razor-bump1

Her comment to me was that the pitch wasn’t that bad, but it mentions the product is designed for African American men. Last she checked, her entire family is white.

She does post pictures of her family. Quite often. If the flack was reading the blog, even sporadically, she would have known this.

Read the blog. It’s the first step toward being relevant.

Our final bad pitch for today isn’t strictly speaking a holiday pitch, but it too uses the “cookie cutter” database approach with unintended humorous effect.

The pitch itself was long and had more than a few problems. But the best part, the very best part, was the salutation which ably illustrates the dangers of mass mail merges.

lotion1

Really, what more can I say?

For gross violations of mail merge technology and for so ably illustrating the flaws in a mass market, volume approach, these three pitches are awarded the Marketing Roadmaps HOLIDAY COOKIE CUTTER AWARD.

Next up: Not all holiday pitches are bad. What makes one good?

Filed Under: Blogger relations, Blogging

On the first day of bad pitch,

December 14, 2008 by Susan Getgood

Before we start this special holiday edition of good pitch/bad pitch,  a minor change of policy. While I will continue to protect the personal identities of the people who send the bad pitches, I will no longer be blacking out company and product names  when the pitch is particularly awful or the company is a multiple repeat offender.

Which is the case with both our tales today.

We’ll start with FLABuLESSU.

flab1

There’s so much wrong with this pitch, it is hard to know where to start. I’ll leave aside my issues with the product itself, and focus on the why the pitch sent to mombloggers last week was so awful. If you’d like a good summary of the problems with the product, which is basically a girdle for your upper arms, check out PunditMom.

Back to the pitch.

There is a special place in hell for this type of news release, that uses celebrity names to attract attention, fool search engines and imply some sort of endorsement when in fact there is no such thing. The tactic was trotted out multiple times last fall about products tangentially related to Alaska governor Sarah Palin such as her eyewear, and appears on a regular basis for baby products, tied to whichever celebrity mom is about to or has recently given birth. Angelina Jolie… JLo… Jennifer Garner… Gwen Stefani… And so on.

In the FLABuLESSU pitch, this marginal tactic is then compounded by the subject matter, which is both trivial and offensive. Two extremely powerful and successful women and they want us to identify with them because we all have flabby arms? Puleez. It’s already a shady tactic, but this crosses over into the offensive.

To make matters worse, when a friend of mine emailed the company about how offensive the pitch was, she basically got a brush-off reply that many women love the product, which has been featured on Rachael Ray and in the NY Post. Okay then. That makes all the difference. I guess.

Except not. Neither Caroline Kennedy nor Oprah Winfrey has endorsed this product, and to use their names and images in this fashion is offensive and unethical public relations practice. Which is why the FLABuLESSU pitch gets the first-ever Marketing Roadmaps SCUMBAG AWARD.

And it’s too bad really.  I personally have known women traumatized by their arm flab.  I get it. Don’t agree, but get it. Product fills an unmet market need. Could have been successful. But there are so many better ways to reach out to the target market. Hi-jacking Ms. Kennedy and Ms. Winfrey was unnecessary.

Speaking of Rachael Ray, the PR agency that represents Every Day with Rachael Ray as well as some other food properties seems determined to bury blogger Erika Jurney with recipes, even after multiple email requests to cease and a blog post last May that minced no words. This month’s missives include holiday recipes from Rachael as well as another client.

ray

broth

And then there’s this gem:

ray21

Note the date. More than a few months after Erika’s rant about the recipes. And this is only a sample of the many, many pitches Erika has received from this agency, which gets the BURNT SUGAR COOKIE AWARD for not paying attention. Elizabeth, if you were reading Erika’s blog, you’d know that she doesn’t want your recipes.

Next up in our series: why holiday-themed pitches are rarely a good idea.

Filed Under: Blogger relations, Blogging

Seven things meme

December 14, 2008 by Susan Getgood

I’ve been tagged by Yvonne DiVita and Sherrilynne Starkie in the latest rendition of the “things you don’t know about me” meme, and am struggling to think of some. I’ve been active on the Internet for 15 years, and I can’t think there’s much you don’t know about me. That I am willing to share that is. But I’ll give it a try.

  1. I was born in Munich, Germany. Except when I was born, it was still called West Germany.
  2. I love Christmas music. I’ve mentioned this on blogs before, but never here. For the latest, read my Christmas post on Snapshot Chronicles.
  3. I’m a pretty good cook, even without a recipe to hand. I love to bake, and spent the last week making five different kinds of holiday cookies.
  4. I spent my junior year in high school in Rennes France and a semester in college in Paris. My French is no longer fluent but I still occasionally dream in French and can get by pretty well in French-speaking countries.
  5. I’d like to visit Australia some day.
  6. If I had to live somewhere else in the world besides New England, it would be a toss-up between Brittany, in the West of France, and Scotland. Clearly,  I am not a sun-worshipper.
  7. My husband and I celebrated our 10th wedding anniversary two weeks ago.

I’m supposed to tag seven other people, but I’ve got a better idea. Instead of me tagging you, please tag yourself. If you are reading this post, haven’t been tagged yet and would like to play, please consider yourself tagged. Leave a comment below so other readers know that you’ve tagged yourself.

And thank you!!!

Filed Under: Memes

Are you a good pitch or a bad pitch?

December 10, 2008 by Susan Getgood

Next week, I’m planning a special holiday edition of Good Pitch/Bad Pitch. There will be awards, fun, frolic, merriment and possibly munchkins and flying monkeys. We’ll see…

But I need more good and bad holiday themed pitches. Especially good ones. If you got something kicking around in your inbox, I would be so grateful if you’d send it along.

PS — any holiday, not just the imminent ones!

Filed Under: Blogger relations, Holiday

Happy Holidays

December 8, 2008 by Susan Getgood

As my long-time clients know, I stopped giving holiday gifts a few years ago. Instead I donate to two or three causes. Recession notwithstanding, this year is no different. The amounts may be slightly less, but the spirit isn’t.

This year, I am supporting Take the Lead, an organization that provides services and support for people in the sport of purebred dogs during times of life-threatening or terminal illness, and School Year Abroad, the year-abroad program that I participated in during my junior year of high school.

Best wishes to everyone for a safe and happy holiday season.

Filed Under: Charity, Holiday

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