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Marketing Roadmaps

Charity

Professional Blogging For Dummies (my book), bad pitches and news from Liberty Mutual’s Responsibility Project

July 15, 2010 by Susan Getgood

Professional Blogging For Dummies will be in your local bookstore by the end of the month! Hard to believe it’s only been a year since I first met Dummies Acquisitions Editor Amy Fandrei at BlogHer.

Speaking of which, I will be signing copies at the BlogHer bookstore in New York next month, but I’m not sure of the day/time yet. I’ll also be speaking at the Pennsylvania Governor’s Conference for Women (Pittsburgh, 10/14), the Texas Conference for Women (Houston, 11/10) and the Massachusetts Conference for Women (Boston 12/9), and I think they will be organizing a book signing at those venues as well.

Professional Blogging For Dummies was written to help individuals and small business owners develop a blog  to generate revenue directly or support their small business. There’s a whole section just on monetization.  That said, I think anyone with a blog or considering starting one — even if they aren’t focused on revenue generation — would benefit from the chapters on strategy, planning, development and design. Plus, the book is chock full of case studies and interviews with successful bloggers.

It’s the silly season for bad pitches

Last week, I told you about a marketing agency that sent me a press release offering expert commentary on celebrity use of social media. Because that’s what I write about, right? Clearly they aren’t reading my blog, or they would not have sent me this week’s release offering their services as a source on “how social media monitoring tools can be used to track weather patterns.”

I kid you not. Here’s the money quote:

“Everyone is talking about how hot it has been lately, especially on Twitter,” [name redacted], chief optimism officer and founder of [name redacted] said. “By analyzing keywords like ‘hot’ and ‘heat,’ our social media monitoring tools, in addition to our social media team of experts, have found a correlation between what people are saying on social networks, and actual weather patterns.”

Really? It’s actually hot in those places that people are talking about how hot it is? I never would have thought of that without your press release. One more of these silly releases crosses my desk and I will invoke the Bad Pitch Blog‘s “three strikes and you’re out-ed” rule.

Other gems from my inbox this week included a request to post a video link of some chef making ceviche and a press release about a self-published book of nude photographs by (not of) some dude who created a series for Playboy TV.

And then there was the social network that offers to let me share my dreams with the people I care about. I cannot make this stuff up:

Have you ever wondered if anyone had a similar dream to one that you had, or which celebrity is most dreamed about? Did you know that global news events impact dreams in a tangible way, and that millions of people are already sharing their dreams with others? There is a good chance that your readers at Marketing Roadmaps are thinking about it as well.

So readers, tell me. Are you interested in this? I’m thinking not, but… Maybe this social network has mined your dreams and this is what you want from a blog about marketing, social media and best practices. Please advise.

Now I know I’m not the only one getting ridiculous pitches this summer. I’m actually lucky. Mine are funny, not offensive.

Alas, that was not the experience of my friend Allison Blass. Allison has type 1 diabetes and often writes about the disease on her personal blog  Lemonade Life. Professionally, she’s a PR person and regularly reaches out to bloggers on behalf of her clients, so she’s not opposed to getting pitches to her personal blog.  But she wants them to be relevant. If the pitch angle is about diabetes, the product had really better be for diabetics. Not simply a diabetic “gloss” on a consumer product intended to make it seem relevant to her blog. For example, the pitch she recently received for  a water filter.

Allison mentioned the pitch on Facebook and at my request, forwarded it to me. There were two basic problems with the pitch. First, as noted above, the product is a water filter. It isn’t something special for diabetics. Linking it to diabetes was just a hook. Worse, the basis the company used to link the product to diabetes didn’t sit well with Allison, who was diagnosed as a child and is very active in the diabetes community. When Allison called the rep on her facts, the PR rep got defensive and then a bit offensive. And that’s problem number two.

When the blogger or reporter says “this isn’t for me and you have all your facts wrong,” think twice about engaging. Most of the time, it’s better to apologize and move on to someone more receptive. Hard to do, especially if it’s a writer you really want to reach, but probably a better tactic than getting into a pissing contest with the person.

And pay attention to the objections. It doesn’t matter what YOU the company know. Success is in the customer’s perceptions. Reach out to them on their terms, not yours. If they think your pitch is a bit dodgy, it is. Period.

News from Liberty Mutual’s Responsibility Project

I first learned of Liberty Mutual’s Responsibility Project last year when its PR Agency reached out to me because of Blog With Integrity. I’ve since written about the project, attended a teleconference interview with Chuck star Zachary Levi about a short film he directed for the Project as part of a partnership with NBC, and will be attending a pretty cool (private) event next month the day before BlogHer. That’s the disclosure.

Here’s the opinion.

I’m not a customer of Liberty Mutual’s insurance products so I can’t offer an opinion about them. However, I am a customer of its message about responsibility, and they have done some admirable work.  The new TV commercial is excellent and makes a strong point about the need to “do the right thing.” A message that has value no matter who you are or how you are insured.

As the parent of a 10-year old, I also appreciate the attention Liberty Mutual is paying to issues like texting, online safety and personal responsibility for teenagers. The latest initiative is “Responsibility Project For The Win,” an essay contest for teens to encourage them to contribute to their communities over the summer. The five winning essays will be featured on the Responsiblity Project website and the company will make $500 donations to non-profits selected by the winners.

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Filed Under: Blog with Integrity, Blogger relations, Blogging, BlogHer, Charity, Professional Blogging For Dummies Tagged With: Bad Pitch Blog, Liberty Mutual, Social media

A refreshing change from Super Bowl ads – the Pepsi Refresh Project

February 5, 2010 by Susan Getgood

cross posted to Snapshot Chronicles

The Super Bowl is pretty much the only athletic contest in the world where the television advertisements during the event get nearly as much media coverage as the event itself. Likewise the run-up and hype of the commercials. Will the network will sell all the space? Who will run ads, how much will they pay and what will they promote?

Before the ads even run, the pundits are postulating and after, they dissect them.

It’s a bit obscene really — and full disclosure, I’ve played the game on my blog in past years.

This year, though, the real news is who is NOT advertising during the Super Bowl. Instead of spending a hefty chunk of change on a few spots during the football game, Pepsi launched the Pepsi Refresh Project. For the next year,  the company is giving away $1.3 million dollars per month to community development projects submitted and selected online by the public.

Anyone can submit a grant. Pepsi will accept 1000 every month, and the public can vote for up to 10 projects every day.

Of course, the company is getting a lot of media, and social media, coverage for the campaign, and I imagine they are also spending a pretty penny on the infrastructure to support the project with their ad, PR and interactive agencies. I’m sure they have high expectations for positive revenue as well as brand awareness results from the project.

What makes this campaign so exciting is the scale of the grants. Other companies have done similar projects to fund charities through community submission and vote. For example American Express. But I can’t think of anything from corporate America that matches the scale of Pepsi Refresh.

It is truly refreshing to see a company do so much potential good. I’ve got no problem if they “do good” as a result.

In fact, I’d love to see more copycats.

Who’s next?

Filed Under: Advertising, Charity, Community, Social media

Social media karma

August 17, 2009 by Susan Getgood

It’s time to make a few deposits in the social media karma bank.

The past few weeks, I have been consumed with Blog with Integrity, my book proposal and getting ready for my vacation to Africa next month. In the process, a number of interesting projects and initiatives from my marketing, PR and social media friends have piled up in my “must blog about that” pile.

Former Bostonian Aaron Strout was kind enough to ask me to be a guest on his podcast, along with Brian Morrissey of AdWeek and Jeremiah Owyang of Forrester, to talk about Facebook Connect. Take a listen. Enteprise web and community managers, you should definitely check out Aaron’s company Powered. They are doing some neat things with enterprise level communities and Facebook Connect.

In my role as an SNCR Fellow, I was privileged to conduct a social media workshop for Goodwill Industries International at their summer national learning conference in Grand Rapids Michigan. The students were great, and really invested in figuring out how to make social media work for their communities. I was already impressed with what the Goodwills were doing with social media, and am looking forward to even greater things in the future.

If you have old clothes and other goods, please consider making the effort to donate them to Goodwill. Your donation doesn’t just fund charitable programs, it funds programs devoted to putting people to work. In these economic times, that literally doubles your money.

My SNCR colleagues Don Bulmer of SAP and Vanessa DiMauro of Leader Networks are conducting a research study called  The New Symbiosis of Professional Networks. They are interested in the the use of social networks as a tool in the enterprise and part of the decision making process. Please check out the website for more information and if you fit the profile, please consider taking the survey.

Janey Bishoff and the team at Bishoff Communications are helping Boston ad exec Jeff Freedman’s non-profit Small Army for  a Cause raise funds for cancer research in memory of Jeff’s late partner Mike Connell. They are holding a fundraising event on September 17th called Be Bold Be Bald!

Participants will wear bald caps on the 17th to raise funds and awareness of a major challenge faced by cancer patients, losing their hair. More information at beboldbebald.org

Chris Brogan’s book Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust, co-authored with Julien Smith, went on sale at Amazon today to a very positive reception. Congratulations Chris! I promise to read it when things slow down.

Finally the SXSW Panel Picker went live today. Once I sort out all the various panels from friends and colleagues, I’ll let you know. Right now, I’m cross-eyed trying to figure it all out from the tweets. If enough panels from people I know make the cut, I might even make the effort to go this year.

Filed Under: Blogging, Books, Charity, Facebook

Happy Holidays

December 8, 2008 by Susan Getgood

As my long-time clients know, I stopped giving holiday gifts a few years ago. Instead I donate to two or three causes. Recession notwithstanding, this year is no different. The amounts may be slightly less, but the spirit isn’t.

This year, I am supporting Take the Lead, an organization that provides services and support for people in the sport of purebred dogs during times of life-threatening or terminal illness, and School Year Abroad, the year-abroad program that I participated in during my junior year of high school.

Best wishes to everyone for a safe and happy holiday season.

Filed Under: Charity, Holiday

Books, blogs and Burma

May 17, 2008 by Susan Getgood

crossposted to Snapshot Chronicles

We interrupt our discussion of blogger relations, good and bad, to bring you some news from around the blogosphere from friends new and old.

First, from  my good friend Yvonne DiVita. In addition to being one of the leading experts on marketing to women online, Yvonne runs Windsor Media Enterprises, a  print-on-demand publishing company that guides authors through the self-publishing process. This fall, they are going to put on a conference called Books, Blogs and Beyond: Publishing 3.0, and they are asking for our  input to create a program truly relevant to the attendees’ needs. If you are an aspiring author, or even just interested in the impact of social media like blogs on the publishing process, please take their survey. Let Yvonne and her team know what you’d like to know.

Speaking of authors, this week the momosphere was alive with buzz about Sleep Is for the Weak, the upcoming collection of essays by parent bloggers edited by Rita Arens. Read the story of how Rita shepherded this project from her dream to a reality on her blog Surrender, Dorothy, and then immediately add the blog to your feed reader. She is an excellent writer, as are the many moms, and one dad, included in the book. I can’t wait to get my copy, already pre-ordered on Amazon.

One reason I am so excited about her book, apart from the fact that Rita is an awesome woman who deserves the success and accolades that are and will be coming her way as the result of the book, is that it will expose an even larger audience to the amazing writing on parent blogs. Major media always seems to focus on mom blogs as a market,  the privacy issue — that parents are writing about their kids, and dooce. What it misses is what a damn fine group of writers this is, and not just Heather Armstrong. I read many blogs. Some of the best writing BY FAR is on parenting blogs, and not just about their kids. Politics, culture, sex, travel, art, photography, philanthropy, the economy. Just some of the topics you’ll find on parenting blogs along with daycare, diapers and  disasters.

Finally, here’s a simple way to donate to the relief effort in Burma that won’t cost you a cent, just a comment. Leave a comment on this post at digTrends by May 31st, and Digital Influence Group will add $10.00 to its donation check to the US Campaign for Burma. They’ve capped the donation at $5,000 — that’s 500 comments on their post, and I hope they get there. Hat tip, Mack Collier on Twitter.

Tags: Windsor Media Enterprises, Yvonne DiVita, Sleep Is for the Weak, Rita Arens, US Campaign for Burma

Filed Under: Blogging, Books, Charity

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