• Skip to main content
  • Skip to primary sidebar
  • Home
  • getgood.com
  • Privacy & Disclosure
  • GDPR/CCPA Compliance
  • Contact

Marketing Roadmaps

Blogger relations

Simple starting points for your good pitch

June 3, 2008 by Susan Getgood

Blank screen. Ready to write that blog pitch. Where should you start?

If you’ve been reading this blog for any length of time, you know that the most important thing is to match your pitch to the blogger. But what does that mean in practice?

It starts with developing a program that delivers something that will interest or intrigue the blogger, be it access, goods or information. No amount of wordsmithing can make a lame offer walk.  The better your offer, the simpler your pitch can be. The best ones? They sell themselves.

To do this successfully, you need to get to know the blogs and the bloggers. What are their passions? Do they write about products? How and in what context?

You also need to be honest with yourself about your product. Are there natural points of mutual engagement intrinsic to the product or do you need to look outward for commonalities? Your goal is to get the blogger to write about you. You’ve got to give her something she wants to write about.

Let’s use laundry soap as an example. It is the rare blogger who will write about laundry soap in the context of how clean it gets the clothes. This doesn’t mean the blogger doesn’t care about clean clothes. It’s just not something she’s going to write about. At least not in a way you’d like. If you are pitching for a laundry soap company, you have to find another point of connection. One with meaning for the blogger. If you can’t find one, save yourself a lot of grief and buy some ads on the blog instead.

Finally, the pitch. Keep it short and simple. Clearly state the offer and relate it to the blogger’s interests. Don’t try to fake it. You won’t get away with it. People can spot the fake <insert a relevant comment from a recent blog post here> sentence structure every time and not just because these mail merge pitches often have typos and mixed fonts and all sorts of other graphical clues. It’s so obvious because the offer is irrelevant to the blogger’s interests or blog style.

A few more hard and fast blog pitching rules:

  1. Never send press releases as part of the pitch. It’s okay to include a link but the only time you should email a press release is upon direct request. As in please send me your press release or please add me to your press release distribution list.
  2. Never ask a blogger to write. Ever. Don’t ask for link exchanges either — that just shows you are an amateur. 
  3. Don’t ask the blogger to let you know if he writes. He may, and that’s great, but it is your job to monitor for mentions, not his to tell you.

What does this look like in practice? Here are this week’s good pitches.

First, a pitch for Build-A-Bear Workshop. Sent to Julie Marsh, mothergoosemouse, by Celeste Lindell from BARKLEY, Kansas City.

This pitch works because:

  • Celeste is a blogger herself, and has met Julie in the past. As Julie noted when she forwarded the pitch: "reaching out to bloggers through bloggers – always a good bet."
  • The simple pitch is appropriate for Julie’s family. The toy is something one of her girls might actually want. I’m more worried that they’ll both want one 🙂
  • Doesn’t ask Julie to write, but makes a simple request for the picture to the Flickr group, if the blogger is so inclined. In the end, the overall impact of the Flickr group could be more powerful than any number of blog posts about the stuffed animal.

Nicely done.

The other good pitch is one from Jason Falls’ outreach for Jim Beam’s Stuff Inside campaign. Jason sent me a few of his pitches — including one custom done for me, as I mentioned in my previous post.

The basic premise of the campaign is that Beam is using its marketing budget to highlight people who "embody the spirit of the "Stuff Inside", — those who act with character, do the right thing because it’s the right thing to do, help others who are less fortunate or persevere through a struggle." You can read more about it on their pages, and I’m sure you will be hearing more about it in the near future when the advertising campaign launches. The campaign clearly and cleverly ties into the company’s overall branding, but doesn’t seem too cloying. To me, but more importantly, as we’ll discuss below, also to a longtime industry watcher. And in the end, that’s what important. Not what I think about it, but what the customer does.

Jason’s pitch also claims that this is the first social media campaign by a spirits brand. I’ll buy that, and am not at all surprised that a spirits company understands the benefits of approaching people through their interests rather than the product features. After all, that’s how all alcohol advertising is done. They can’t sell too hard on the product features ("Gets you hammered faster than other tequilas") so liquor advertising is always about lifestyle, feelings, how your drink of choice affects how others perceive you. And so on.

Let’s talk about the pitch. Jason did custom pitches for each blogger. We’re going to look at one he sent to Chuck Cowdery, a well-known journalist and blogger in the spirits industry.  Here’s the pitch:

And here’s the homerun: Cowdery has already written about the campaign, Jim Beam Launches Social Media Campaign. Among other things he says:

And that, my friends, is the true measure of success. Not whether  I — or you — like a program. Whether the people for whom it is intended like it. In this case, it sounds like Beam is on the right track. Jason emailed me that he hasn’t had any other hits as good as Cowdery yet but he is working on a few things with various bloggers. I hope he’ll update us here with a comment when something interesting happens!

These two pitches, for very different products and with very different styles, have one important thing in common: they successfully connect with the blogger. That’s what you should strive for when you sit down to write that perfect pitch.

Don’t worry about the hit. Just think about connecting.

Batter up.

Tags: Build-A-Bear, Jim Beam, blogger relations

Filed Under: Blogger relations

Marketing Roadmaps – On the road and your “radio” dial

June 2, 2008 by Susan Getgood

On the road again. Or at least your iTunes dial. Here’s where I’ll be in June.

Thursday June 5th, 3:20pm
Vocus User Conference Panel on Blogger Relations. With Aaron Brazell, Colin Delany and Geoff Livingston. Moderated by Jiyan Wei from Vocus. Free admission for bloggers to this panel; email or DM me on Twitter by noon Wednesday and I will forward your info to Vocus for the free registration.

Wednesday June 11th
I’ll be a guest on two live podcasts on the 11th.  At 1pm Eastern, I’ll be one of the guests on a For Immediate Release call-in community discussion about PR spam and media databases.

At 9pm Eastern, I’ll be on Kristen Chase’s Motherhood Uncensored show on BlogTalkRadio talking about the best (and worst) practices in blogger relations. Call in to (646) 915-8634 to ask questions or login to www.blogtalkradio.com to join our discussion by chat. We really want to hear about the best and worst pitches YOU’VE received, so please join us.

Tuesday June 17th 11am-3pm
I will be joining the SOCAP (Society for Consumer Affairs Professionals) New England Chapter at its kickoff event in Weston MA. I will be presenting  my workshop Engaging the Customer with Blogging and Social Media. Registration info.

Wednesday June 25th 8:30am-1pm
I’ll be presenting a workshop for the NY Metro Chapter of SOCAP: CGM, Blogging and Social Networking: Are they redefining corporate strategy? at Tiffany’s in Parsippany, NJ. Registration info.

Filed Under: Blogger relations, Customer Service, Social media, Workshops

The direction of Marketing Roadmaps

May 28, 2008 by Susan Getgood

Marketing Roadmaps has been going in a new direction for the past couple months, so I thought it would be a good time to articulate what you can expect to find here. And what you most likely will not find here.

First off — what you will find here. More on the practice of blogger relations, the impact of social media on customer care, practical tips culled from my workshops on social media and blogger relations. Conversation about online reputation management, measuring the return on investment, online communities and the impact of social media on traditional entertainment.

What you won’t find so much of? Sales process and marketing management tips. I’ll be writing and talking about those on Business Forward, the blog and podcast I produce for my client GuideMark. Too much talk about my family, pets, trips and favorite tv shows, unless there’s a marketing angle. All of that you’ll find at my personal blog Snapshot Chronicles.

You also won’t find too much discussion of the practice of public relations, as distinct from blogger relations, unless it is something really juicy like blacklists or gross unethical behavior by a top PR agency that I just cannot resist.

I especially will not be talking about the social media press release. For me to comment on the press release, as a form, in any form, at this point is like a vegetarian recommending a cut of beef. As my practice moves away from pureplay public relations, and toward blogger relations and online reputation management, I find that just about the last thing I recommend to clients is a press release. It’s just not relevant to what they are trying to achieve, which is to talk with their customers online.

Wait a minute, I hear you cry. Over the past few years, many marketing and PR consultants have recommended online distribution of releases through services like PR Web as a way to reach customers directly. By putting the release on the wire, the story goes, you improve the discoverability of your news by the search engines. Well, yes. But the operative word is NEWS. If you are issuing actual company news or material information, and you need to reach the news media, by all means do a news release, in whatever form floats your boat — traditional, social media, tom-tom drum. Whatever.

But if it isn’t actually news, as in new and interesting, it shouldn’t be distributed as news. I attribute most of the press release crap lining my spam folder to the mistaken notion that using the form of the press release somehow transforms mundane sales pitches into page one material.

If you are trying to reach your customers, the news release is not and and never has been the optimum form. Telephone. Newsletters. Email blast to your customer list. Personal email. Blogs. All of these are better, more easily understood ways to convey information about your products and services to your customers. Including bloggers.

So take it away, Todd Defren, Brian Solis, Chris Heuer and Tom Foremski. I’ll come over and comment at your places, but as far as Marketing Roadmaps goes,  I’ve said what I’m going to say, I’ve said it again, and now I’ve said it for the last time.

Instead, I’m going to focus on helping companies meet their customers online.

Peace out. 

Tags: social media press release, blogger relations, customer relations

Filed Under: Blogger relations, Customer Satisfaction, Customer Service

Pitch clinic: When good pitches go bad

May 24, 2008 by Susan Getgood

Changing up the promised order a bit because I want to do justice to the Jim Beam social media pitch and haven’t had the time to really dig into the program itself the way I’d like before commenting. So today I’m going to share some ways good pitches go bad, and what you can do to fix it.

The first comes via Twitter pal and environmental blogger Chris Baskind who tweeted the other day about a bad pitch. Never shy, I asked if he would share. Here’s the scoop.

Chris got a product pitch that interested him for EcoTech Daily, but there was no link to pictures. Strike one: if you are pitching a product to someone who covers products, it’s a good idea to include a link to some pictures. No images made an otherwise interesting pitch a failure for Chris.

Why do PR people do this? Often it is because they want to control access to images and additional resources. Know who is getting what. Old school, my friends, do not do it.

Chris asked the PR rep for images, and got… two shots that looked like they’d been taken with a cameraphone. Strike two: poor quality artwork.

Eventually, he did get some decent images and wrote the story. But this PR person was lucky. Chris gave him more than one chance. Not everyone will .

How did this good pitch almost fail? By not giving the writer the information he needed in the form he needed. First no pictures, then bad pictures. How do you avoid it? Find out what the blogger wants. EcoTech Daily covers "green technology, gadgets and news." Product pitches without good pictures are pretty useless.

Word of caution: Do not attach the pictures to your email pitch. Include a link. If a blogger needs you to send them in email, he’ll ask.

The second is the meandering pitch that wanders around, here there and everywhere, but never quite seems to get to the point. For example, this one.

This is well-intentioned, and gets good marks for its opening paragraph. And then it falls apart. Instead of telling the blogger quickly and succinctly how they might work together and  the benefit to the blogger, the email goes into the message points for the web series. Then it sort of wanders around how the blogger might work with the show but there’s nothing specific.

Too long, no specifics, no benefits. 

9×1 does not equal 3×3. It’s a well understood communications concept. In any given conversation, sharing nine different ideas one time each will never have the same impact that repeating three core ideas three times each has. Modern PR practice is pretty much based on this idea; develop three messages and repeat repeat repeat. These messages are about the company, its products and sometimes why the customer needs/wants it. But they are rarely about the customer.

And that’s why so many blog pitches fail. Because they are based on the standard messages about the products and how the blogger can promote them. Not the blogger and how the products can help her. 

What’s the fix?

Do your blogger relations math. Write your pitch. Count the number of times you mention your company, product and what you’d like the blogger to do for you. Then count the number of times you mention the customer and what she gets from the deal. First time through, you’ll probably have far more mentions of YOU than of HER. That’s what you fix. Go back through it, and make sure you’ve got at least as much about your customer as you do about your products, and please, do not fool yourself that the privilege of buying your products is about the customer. It’s still about you.

The pitch above could have been done in two paragraphs:

  1. Introduction, one sentence about the show and a specific offer about a way the blogger could engage with the show with clear benefit to the blogger
  2. Indication that the show was open to other ideas from bloggers and close

Finally, for another perspective on what makes a good pitch, check out this post from Chris Brogan. Make sure you read the comments. Quite a variety of opinions.

Tags: blogger relations, public relations

Filed Under: Blogger relations, PR

A bad pitch that just can’t wait

May 22, 2008 by Susan Getgood

I know I promised my thoughts on the Jim Beam campaign and a few tips on what NOT to do, but yesterday Erika Jurney from Plain Jane Mom forwarded me a bad pitch that just can’t wait.

Erika’s analysis of this effort is better than anything I could do, so I will leave you with it, wish my US readers a happy holiday and promise to get the other stuff up over the weekend.

(clarification — this is a bad pitch, but it did have a conclusion, I just screen-grabbed the first few graphs)

Tags: blogger relations, bad pitch

Filed Under: Blogger relations

  • « Go to Previous Page
  • Go to page 1
  • Interim pages omitted …
  • Go to page 16
  • Go to page 17
  • Go to page 18
  • Go to page 19
  • Go to page 20
  • Interim pages omitted …
  • Go to page 30
  • Go to Next Page »

Primary Sidebar

 

“If you don’t know where you are going, any road will take you there.” – Lewis Carroll, Alice in Wonderland

Recent Posts

  • Merging onto the Metaverse – the Creator Economy and Web 2.5
  • Getting ready for the paradigm shift from Web2 to Web3
  • The changing nature of influence – from Lil Miquela to Fashion Ambitionist

Speaking Engagements

An up-to-date-ish list of speaking engagements and a link to my most recent headshot.

My Book



genconnectU course: Influencer Marketing for Brands

Download the course.
Use code Susan10 for 10% off.

genconnectU course: Influencer Marketing for Influencers

Download the course.
Use code Susan10 for 10% off.
Susan Getgood
Tweets by @sgetgood

Subscribe to Posts via Email

Marketing Roadmaps posts

Categories

BlogWithIntegrity.com

Archives

Copyright © 2025 · Lifestyle Pro on Genesis Framework · WordPress · Log in

Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}