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Marketing Roadmaps

Travel

What I learned at (Harley-Davidson) Summer Camp

November 20, 2012 by Susan Getgood

Easy Rider Bikes
Replicas of the bikes from Easy Rider on display at the Harley-Davidson Museum in Milwaukee

Note to readers: I have been working on this post for forever. I had it finished one day and the changes didn’t save. Go figure. And then I got busy with work and it just sat in my drafts folder. But here, finally, are my thoughts on Harley-Davidson Summer Camp from a marketing perspective.

I don’t have a life list. Mostly because I never think about it until I am doing something fun or interesting for the first time, and it pops into my head —wow if I had a life list, this would be on it, for sure. But of course by then it is too late — I’ve already done whatever it is. So the life list remains unwritten.

However, learning to ride a motorcycle has been on my unwritten life list for more than a year, so I was beyond delighted to attend the Harley-Davidson Summer Camp as BlogHer’s representative.  At some point, I will get around to writing about the experience, probably next spring when I will actually learn to ride at a Harley Rider’s Edge class. In the interim, I urge you to read the sponsored posts written by my 11 fellow Harley campers.

In this post though I want to focus on three marketing lessons we can learn from this event.

1. Choose your attendees wisely. It goes without saying that you want to be sure the bloggers you invite are interested in the topic, but you also want to have a simpatico group, especially with a smaller event. And you don’t necessarily want everyone to already know each other. After all, it isn’t a reunion, it is a sponsored event.

In the case of the Harley event, some of the bloggers knew each other, but everyone also met a few people for the very first time. It was a well-matched group;  with interests and life experiences in common, but diverse as well. It mixed well, and that contributed to the overall success of the event.

Bottom line, you have to know your bloggers. Obviously, I think we do it very well at BlogHer, and if your blogger outreach or event involves reaching digitally savvy women, I hope you consider working with us. But with time, effort and patience, you can do it too. No shortcuts though. You have to get to know people.

2. Vary the agenda. It is perfectly okay to have brand presentations; your attendees expect to hear from you about your product, are hungry to learn more and take pride in covering the event thoroughly. If they weren’t interested, they wouldn’t have come. But also give them time to experience your product. Granted it is a little easier to come up with experiential ideas when your product is a Harley-Davidson motorcycle and  you can put the bloggers on the bikes as both passengers and nascent riders. And a  museum full of memorabilia is pretty compelling too.

But I think it is possible no matter what your product is. You just have to think a little differently about your assets. The goal is to give your attendees a picture of your brand beyond product attributes and marketing messaging. Here are just some of the things you can do:

  • Demonstrations and trial use (as Harley did) work for nearly every product under the sun, and the more freedom you give the attendees to use the product, the more compelling it will be. In other words, demonstrations good, letting them use it, better and giving them a challenge or task where they can be creative with it, best.
  • Let them meet your employees and other stakeholders, in both formal and informal settings. In my experience, women bloggers are particularly interested in meeting women who work for your company, at all levels. What’s it like to work for you? What was their career path? If you have a good story here, tell it!
  • Your company is part of a physical community and probably active in civic organizations and local charities. Get out of your building and let your attendees meet the organizers and leaders of those groups. Even better, people who have benefited. And best, put them to work somehow. Planting a garden in the local park. Working at a soup kitchen.

3. Mix it up — Part of the incentive for attending sponsored events is the opportunity to meet and hang out with other bloggers. Harley-Davidson did a great job leaving time for socializing in the agenda, among the group and with Harley employees at informal unstructured events like a Milwaukee Brewers game and an evening cruise along the river into Lake Michigan.  The group hit it off so well in fact that we started a Facebook Group so we could still “hang out,” albeit virtually. Some truly free time is also a good idea. It doesn’t have to be a lot, but make sure there is some downtime in the schedule for your attendees to call home and write their blog posts!

What things do you think make a great sponsored event?

Disclosure: As noted in my post, I was hosted by Harley-Davidson during Summer Camp, which I attended in my role as VP Influencer Marketing at BlogHer.

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Filed Under: Blogger relations, Blogging, Community, Travel Tagged With: Harley-Davidson

Brief report on blog monetization panel at Family Travel Conference

February 11, 2012 by Susan Getgood

LOS ANGELES, CA - NOVEMBER 23:  A family stack...
Image by Getty Images via @daylife

Last week, I was privileged to participate on a panel about blog monetization at the inaugural Family Travel Conference . In my presentation I talked a bit about the different ways to make money with your blog as well as some of the considerations if you decide to go the advertising route, including the advantages of working with an ad network. My fellow panelists were Steve Bookbinder of   Digital Media Training, Tim Springstead of Travora (formerly the Travel Ad Network), and moderator Michael Theodore of the Interactive Advertising Bureau.

In the Q&A there were a lot of questions about Google and SEO, as Steve had talked a lot about this in his prepared remarks. Now my position on this has remained relatively unchanged for the past 15 years.

You should absolutely optimize your content for search. After all, you do want to be found. Content written for search engines however is not necessarily good for people, whereas smart, compelling content written for people is perfectly acceptable to the search engine. Tweak a bit here and there, use keywords, absolutely. I don’t recommend you make your blog HARDER to find.

But, write for people, not search engines.

And don’t make your business decisions based on whether Google will reward OR penalize your site. Search is only one of the ways your audience finds you.

During the panel the audience and panelists discussed this at some length. One of the examples we discussed was syndicating your work, and whether Google will penalize you if the same post appears in multiple places.

No one knows exactly how Google “does its magic” but if there is proper attribution, usually a link back to the original, Google does not penalize syndicated content.  I think its algorithm will get even smarter as time goes on, as it gains more understanding about reputable aggregators/syndicators  and slime balls. Syndication is becoming an important business model on the web and Google will (if it hasn’t already) figure out the best ways to distinguish between syndicated content — when my post appears on another site with my permission — and content farms , which steal other people’s copyrighted works.

BUT even if it did not — even if syndicating your content to another online publication WOULD be penalized by the search engine, it still might be the best choice, if that site delivers more traffic or helps you establish your expert reputation. I advised the folks to look at the whole picture, not just one tool, one source of traffic.

Toward the end of the panel, we delved a bit into social promotion —Facebook, Pinterest etc. All the panelists felt that Pinterest would be big in travel, and were in general agreement that one didn’t have to be engaging in all the social sharing sites, just the ones that mattered to your audience (something you’ve all read here more than once!) Then one of my fellow panelists said something to the effect of: he wouldn’t advise the audience to abandon Facebook for Pinterest, to which I replied, “I might,” but never got to circle back and explain what I meant

So conference attendees, if you are wondering what I meant — here’s the gist. Far too often folks (whether bloggers or marketers) equate “having a digital/social marketing strategy’ with having a Google and Facebook strategy. A Twitter strategy. Next everyone will be asking, what’s your Pinterest strategy.

This is like nails on a chalkboard to me. What you need is a marketing strategy, and then you look at the toolkit to figure out which tools are the best ones for the job.

Searching (Google) and sharing (Facebook et al) only matter when there’s something to search for or share. Without content, they are irrelevant. So, focus on your content first. Tell your story.

Because if Facebook, Google and all the rest disappeared tomorrow, you would still have a story.

That’s what matters. And what your readers come for.

Related articles
  • Online Marketing News: Pinterest’s Sneaky Tactics, Keeping Leaders Honest, 100 Million Videos Watched Per Day (toprankblog.com)
  • Pinterest quietly profits off its users’ links – Feb. 10, 2012 (exitbusiness.wordpress.com)
  • Pinterest: 10 reasons why it will be bigger than Twitter (umpf.co.uk)
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Filed Under: Blogging, Marketing, Travel

Let’s Panic About Babies in the Pacific Northwest and Bay Area

March 25, 2011 by Susan Getgood

BlogHer is sponsoring the West Coast leg of the book tour for Let’s Panic About Babies by Alice Bradley (“Finslippy“) and Eden Kennedy (“Fussy“). We start in Portland Oregon on April 5th, move up to Seattle on April 6th and then down to the San Francisco Bay area April 8, 9 and 10. Alice and Eden will be doing book signings and readings at independent book stores, and we’ll have no-host blogger meet-ups in nearby pubs and restaurants before and/or after the signings.

The full schedule with times and locations is here.

I’ll be joining these funny ladies in Portland, BlogHer co-founder and president, strategic alliances Jory DesJardins will be with them in Seattle and ceo/co-founder Lisa Stone will be at the Bay Area events.

Let’s Panic About Babies is a humorous look at parenthood. Because, really, if you don’t laugh, you’ll often want to cry, and laugh lines are so much more attractive than worry lines.

Every new parent has doubts about the often uncomfortable and frequently scary adventure that is parenthood. And we screw up left and right.  It’s a good thing that children don’t remember much of what happens before the age of 5. It’s like a free pass on the early mistakes; you know that at least those disasters won’t contribute to your child’s eventual psychological problems. After 5 though — yeah, all your fault.

Unless you are prone to frequent psychotic episodes, these doubts will continue well into your child’s adulthood. Unfortunately most advice books tend to take a preachy tone, which only increases our doubts about our capabilities as parents.

Let’s Panic is the perfect antidote to the “What to expect” genre, and should be in every parent’s toolkit for when they run into the inevitable Sanctimommy (©Mom-101).

Will you love every joke in the book? Maybe not. Like most humor, some things will strike you funnier than others. But overall, if you get this book, you will laugh, cry and probably pee your pants. Just a little.

I’m looking forward to hearing them read from the book, and hope you can join us at one of the stops.

Not able to join us? You can of course buy a copy at your online bookseller of choice (my Amazon affiliate link). Even better, BlogHer is giving away 20 copies. Just leave a comment on the Let’s Panic tour page on BlogHer.com for a chance to win one.

—

Disclosure: I work for BlogHer, was involved in the planning of the tour and received my copy of the book from the publisher.

Cross posted to Snapshot Chronicles.

Filed Under: BlogHer, Books, Humour, Travel

On a roadtrip…

May 4, 2009 by Susan Getgood

I haven’t posted here in a while, in part because I’ve been out of town for the past two weeks. First on vacation and then at New Comm Forum in San Francisco. I’ll have more on New Comm here later this week, including (if the quality is good enough) a recording of the blogger relations panel I moderated.

To hear more about my vacation, though, you’ll have to visit my new blog, Snapshot Chronicles Roadtrip.

Roadtrip

Filed Under: Blogging, SNCR, Travel Tagged With: New Comm Forum

Want more Marketing Roadmaps? Here’s where I’ll be speaking over the next two months.

March 24, 2009 by Susan Getgood

Thursday March 26, The Business of Community Networking, Doubletree Hotel in Boston. I’ll be discussing Social Media & Your Customer.

Wednesday April 8, 1:00pm Eastern, free PR Newswire webinar, PR Strategies to Foster Effective Blogger Relations. The material is based on my 1/2 day blogger relations workshop.

Monday April 27, New Comm Forum, San Francisco Marriott,  Blogger Relations: Beyond 101. I’m privileged to be the moderator for a panel that features honorees of the Society of New Communications Research’s 2008 Awards in the Blogger Relations category. Panelists: Julie Crabill from SHIFT, Laura Tomasetti from 360 PR and Paull Young from Converseon. {NOTE: I’ll be in town through Wednesday evening, and would love to meet up with Marketing Roadmaps readers, even if you can’t make it to the conference.}

Looking out a little further, if you live in the Metrowest or Worcester MA areas, I’ll be doing two intro to social media events in May, a workshop for the Assabet Valley Chamber of Commerce and a talk for the Wachusett Chamber’s women’s networking group.

Filed Under: Blogging, SNCR, Social media, Speaking, Travel, Workshops

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