Archive for June, 2006

Light blogging til July 3rd

June 26, 2006 | Blogging, Mathom Room, Travel

On vacation this week in lovely Colonial Williamsburg, Virginia so blogging will be light.

Back next week.

Posted by Susan Getgood @ 9:38 am | Comments are off  

BlogHer Unpanel on Business Blogging

June 16, 2006 | BlogHer, BlogHer06, Blogging, Marketing

This July at BlogHer, Toby Bloomberg, Yvonne DiVita and I are doing a Business Blogging "Unpanel" on Saturday July 29th.

Here’s the scoop on the session:

This panel isn’t about us. It’s about all of us. Call it an “unpanel.” Call it a “rap session.” What we call it doesn’t matter. What we do, does. And what we are going to do is share our business blogging stories and then build a set of business blogging “best practices” based on our experiences. Everyone is part of the panel, and we’ll just do the best we can to keep up with the brilliance in the room.

Here’s the format. The first half of the session is devoted to case studies. Our goal is eight – we have three committed, so we need  BlogHers who plan to attend the session to step up and volunteer to share yours. How do you do that? Respond to this message (Please respond on the BlogHer site at this link) and tell us “I’m in” and let us know about the blog URL you plan to discuss in July.

During the session you’ll have 5 minutes to tell us the objectives of the blog, what worked, and what didn’t. Giving us the URL in advance lets us all check out the blog so you have to spend less time in exposition. And please, participants, do at least take a look at the blogs volunteered for the session. It will help us all get to the meat, which is creating our best practices deliverable.

Because what’s an unpanel without a collective product [You can see, Susan (who wrote this) really is a socialist at heart.]

The second half of our session is devoted to a group discussion. And we aren’t there just to chat. We want to leave the room with at least the shell of a best practices document –things that work become our best practices, things that didn’t are warning signs. This is the critical piece of this session. Without the deliverable, we’ve had a nice chat. When we create this document, we’ve helped ourselves and others be better business bloggers. Cool, huh.

So, please, if business blogging is your bag, and you are planning to attend this session, consider sharing your story. Yvonne, Toby and Susan can fill the time, but we don’t want to. We want to hear from and talk with you. Way more fun :)

Here are the case studies already on deck. Add yours in the comments. First come, first served. Five spots left, and we will do the session in the order received on the BlogHer site.

Masi Guy at http://masiguy.blogspot.com/
Know Your Bones at www.knowyourbones.com
Our Fathers Who Art in Heaven at http://murak.blogs.com/
Research from Stephanie Hendrik, a doctoral student from the University of Sweden: Stephanie will present research about when companies do inauthentic things with blogs. Things like fake blogs and fake commenters. Due to ethical considerations, she is keeping the the blogs in the study anonymous, but she is preparing a brief abstract for us which we’ll post here.

Two questions we know we’ll get:
Q. Can I talk about more than one blog?
A. Yes, but you still only have 5 minutes. Use them wisely.

Q. Will you stop taking volunteers after the 5 spots are filled?
A. Nope, keep signing up. People may decide to go to another session, or that they don’t really want to speak. Some people may take less than 5 minutes so we’ll have extra time. Who knows what will happen. Until it happens! So please sign up. We’ll go in order received until the time allotted for case studies runs out.

If you are planning to attend BlogHer, please consider joining us and sharing your blog case studies. Please sign up on the post at the BlogHer site –it is a whole lot easier if all the sign-ups are in one place. Thanks.

(cross posted to Marketing Roadmaps and MarCom Blog)

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Posted by Susan Getgood @ 8:46 pm | 3 Comments  

No more 2.0

Blogging, Marketing, PR, Web Marketing

After 20 years in high tech, most of them in the software industry, I have definitely internalized the concept of versioning. It’s one of the reasons I dislike the term Web 2.0. In a software release, a major release - signified by a number to the LEFT of the decimal - means new/enhanced features. While I suppose that’s true of the tools and services that are being lumped into the Web 2.0 label, it also means something finished. And that isn’t true of the Web.

I’m going to start using the terminology Doc Searls used in the presentation I saw at Syndicate – Static Web and Live Web. In Doc’s construct the Static Web, we consumed information from Web sites. Yes, the Web was connected, but most of us were passive users of sites developed by others for  information, enjoyment and commerce. In the Live Web, we are all producers — of blogs, podcasts, vlogs. Even Web sites. And the connections are alive, influenced by the audience as well as the original creator. There is no "audience" per se — we all are simultaneously audience and creator. How are we building this Live Web? With social media tools like blogs and tags and wikis and photo sharing tools and podcasts and so on. But these are all just tools that facilitate the connection. The secret sauce? It’s people talking to and learning from one another.

So, Hell no, no more Web 2.0 for me. I’m going with Live Web and social media.

And before I forget, the term "PR 2.0" must go too. For similar reasons. The fundamental practice of PR is still the same as it ever was — it’s all about connections and information and relationships. The tools are just how we accomplish the work. They are NOT the work.

And please don’t get me wrong — I LOVE these new tools. But I don’t think they are the be-all and end-all. They are just tools. Learn how to use them, they’ll make your life and work easier. Better even. But we have to get the fundamentals right first. Otherwise, it’s like putting lipstick on a pig. You know — it’s still a pig. Crappy press releases will still be crappy, even if they have del.icio.us pages. Poor pitches aren’t better because they use tags. Blasting a press release to a big list without bothering to verify the list or the interest of the recipients is still borderline spam.

All of this focus on tools reminds me somewhat of a phenomenon from the distant, pre-Internet past. Most of my career, I have been responsible for lead generation at the companies I worked at. One of the hardest jobs is lead tracking — knowing where the leads came from so we can allocate marketing dollars appropriately.Why so hard? Because we rarely have the tools to capture the information we need. Way back when, the top lead source reported by reps nearly everywhere I worked was "Phone." Apparently, it was too damn hard to find out the actual impetus for the inbound call. My response? "Tell them to try and find out or we’ll just spend the marketing budget on new phones and be done with it. No ads. No direct mail. No trade shows. "

Now, the new top lead source tends to be "Internet." Yup, same basic problem. Confusing the tool with the motivation.

We do the same thing when we focus on the social media tools we use in communications and forget about the fundamentals. I’ve had some back and forth with Todd Defren from SHIFT about his social media press release, both here and on his blog PR-Squared. I don’t dislike the format, but I do think it, like the focus on the term PR 2.0, may have unintended, unfortunate consequences.

 In our recent exchanges on his blog and in email, we’ve agreed to try and pull together some sort of panel or workshop or something (wine dinner? Parmet?)  to pull together all these threads and hopefully move the conversation forward. 

But it won’t be called 2.0 anything. Trust me :-)

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Posted by Susan Getgood @ 5:50 pm | 3 Comments  

Bloggers aren’t journalists

June 13, 2006 | Blogging, Ethics, PR

Robert Scoble posted late yesterday that "Great journalists call" in reference to the fact that some reporters actually called to confirm the rumour that he was leaving Microsoft while other bloggers simply went with the story as it unfurled its way through the blogosphere, without calling.

Journalists can be bloggers. Dan Gillmor. The folks at BusinessWeek. There’s no shortage of examples. And some bloggers are journalists, subscribing to  a code of ethics that demands balanced reporting, objectivity or at least fairness, verification of the facts, and, dare I say it,  Truth. I’ll leave you all to find your own examples here — anything I do will leave someone’s favorite out, and then everyone will focus on that rather than my point.

Just having a blog does not make someone a journalist. Even if they happen to break the news. 

And before the citizen journalist advocates get up in arms,  I *do* think citizens can be journalists. But not simply because they want to be or say they are. A citizen journalist has to do the same job we expect from a reporter from the daily paper. Fair and balanced reporting. Check the facts. Check your spelling or get a copy editor to do it for you.

Break the news right, you can call yourself a journalist. Spread a rumour? That’s gossip. Nothing wrong with doing that on your blog if you want to. It is your blog.

But reporting a rumour is not telling the story. Let’s not confuse the two.

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Posted by Susan Getgood @ 6:31 am | 3 Comments  

It’s all in the name…

June 12, 2006 | Humour, Mathom Room

Brangelina really should have consulted somebody on the name for their newborn daughter. Bad enough that they used the masculine form Nouvel, versus the feminine Nouvelle, but the blogosphere has coined a nickname for poor Shiloh-Nouvel Jolie-Pitt –  Shovel.

It would be awful if it weren’t so funny, n’est-ce pas?

(from CityRag, via Fashiontribes)

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Posted by Susan Getgood @ 11:49 am | 2 Comments  

Bits and bobs

June 11, 2006 | Blogging, PR

Just a few bits and bobs to end the weekend.

Of course there’s the BIG BLOGOSPHERE NEWS: Robert Scoble is leaving Microsoft to join start-up Podtech. Too many commenters to link here — find them on technorati, and read his own comments at Scobleizer (multiple posts). Not at all surprising that he’d want to try his hand at a start-up venture — take the risk, build something new. He has been a big part of the growth of the live web (yeah, I’m going with Doc’s terminology, works for me) and he deserves his chance at the pot of gold. Good luck, Robert. Enjoy the new challenge. Enjoy being closer to your son. Enjoy being back in a tech center NOT dominated by Microsoft.

The press release. I’m firmly with John Wagner on this one, as I’ve said more than once. It isn’t about the form. folks. Do whatever you want to the form to deliver it to your audience. They want tags and del.icio.us links. Go for it. But, the focus needs to be on content. Crappy content in a new form does NOT equal a good press release. So I wish Todd Defren and Tom Foremski and whomever else well in their mission to develop "the" new release. I expect they’ll get lots of links and search engine juice as a result. In fact, I’m giving them some here. Bully for them. Good that they have the time. For my part, I don’t . I have client work to do, and no time to devote to "fixing" something that isn’t that broken.

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Posted by Susan Getgood @ 8:45 pm | 3 Comments  

My penultimate Syndicate post… finally

June 8, 2006 | BlogHer, BlogHer06, Blogging, Marketing, PR

Well, I never thought I would be so busy that it would take nearly a month to finish up my reporting on Syndicate, but so it goes.

Before I get to the final sessions, and my chats with the "bad boys of PR," I want to remember to share one observation. At and after the conference, there was a some gnashing and wailing that not more marketing and PR people attended this conference, even though the content was extremely germane to their practice areas. The reason is simple: they don’t see the value. Why? First, the conference sounds techy - syndicate, RSS, all sorts of terms that make marketing folk blanche. Second, it is expensive against the perceived value. Finally, and most important,white men may not dance, but they sure do blog and podcast. With a few exceptions, the speaker list was a list of insiders, and mostly white guys. It’s a club. No one wants to go to a club meeting when they are going to be the outsider sitting alone during the coffee break.

I may sound like a broken record, but this is why I am such a fan of BlogHer, and the truly participatory community that it has engendered. See you there!

Back to Syndicate. At this late date, a synopsis of the two final sessions seems somewhat redundant. So in reverse order, let me tackle first Doc Searls and then the PR session, and simply give you some impressions.

This was the first time I saw Doc Searls speak, and I definitely see why he is in such demand. He gives a good show. He spoke about the differences between the static web and the live web — which by the way are far more evocative for me than the terms 1.0 and 2.0. One of his concepts that I really liked was the "rolling snowball" — "if it’s a good idea, it can’t just be yours." The value chain is replaced by the value constellation. Attention has been replaced by Intention. It’s not advertising, it’s people searching for info. He also talked a bit about the gesture stuff, which is still a bit unclear to me. But that’s okay. Then he ended with a bunch of claims, just to get people thinking. Here are the ones I was able to capture.

A free market is not ‘your choice of site’

The consumer is a relic of the industrial economy

The Net is not a place where ‘consumers’ ‘access’ ‘content’ — it is about production

Branding is for cattle. Respect is for human beings

Everything and everybody is becoming unbundled (mentioned Terry Heaton as a leader on this thought)

TV as we know it is already dead (1 in 3 teens can’t name the leading networks, FCC moving TV off branded channels by 09)

Clear Channel killed commercial radio. Listeners are resurrecting it.

Hi-def will be cheap and standard by the end of the year

Email marketing is creepy. So is SEO. (My opinion: especially SEO)

Livest part of the live web is cell phones.

Everybody is already an influencer. We’re all getting networked.

Closed formats are doomed. (Ed comment: Amen) Majority of desktops and laptops in 5 years willbe LINUX (lively conversation here)

Radio is going to be fine as long as they put them in cars

On branding: it’s not brand, it’s reputation

Next post: The PR Boys at Syndicate.

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Posted by Susan Getgood @ 9:52 pm | 2 Comments  

Help Wanted: Part-time PR/Marketing Assistant

Business Management

I’m looking for a part-time marketing/PR assistant. About 20 hours per week.

Some of the things you will be doing:

  • helping me with admin
  • writing for the bi-monthly Marketing Roadmaps newsletter
  • researching media lists, including entering info into our database
  • researching editorial calendars
  • working on client projects, TBD (this is the fun and mysterious part)

This position would be ideal for a PR/marketing student looking for a summer job or a junior-level freelancer looking for a long-term project. No health insurance benefits, but a great working environment (if you like dogs). Definite possibility that you could do some of your work from home but at least in the beginning, you’d have to come to world headquarters in Hudson, MA. 

Students, fair warning:  you’ll get involved in all aspects of the business so you’ll learn a lot. But if you are looking for a trophy internship for your resume, this isn’t it.

If you are interested, drop me an email to my gmail account, sgetgood@gmail.com, with your resume. Tell me why you think it would be fun to work with me and with our clients (hint: check the about page on the blog and the website www.getgood.com). Please, no trolls.

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Posted by Susan Getgood @ 7:17 pm | Comments  

“I’m not dead yet”

June 6, 2006 | Blogging

In the immortal words of Monty Python, "I’m not yet dead."

Just really busy with real life, dog shows, clients and prospects. Hope to be back blogging end of the week. In the meantime, you can find me here and there on blog comments.

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Posted by Susan Getgood @ 10:21 pm | Comments  

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