In honor of last night’s stupendous Red Sox performance in game one of the World Series, here are 13 things that I’ve been meaning to write about. Mostly social media and marketing related and in no particular order.
1. A new social network The Point attempts to harness the power of collective action to bring causes to the tipping point. People and organizations post their causes on the site as an if/then. The basic idea is that if enough people do whatever the action is – if the cause tips, then some other thing would happen. Once it emerges from alpha, it could be an interesting vehicle for a company that is supporting a charitable cause. If enough individuals/customers do something (volunteer, quit smoking, whatever) then the company would do something as well — donate money, sponsor an event, and so on. From Jeremy Pepper, who works for the company, via Twitter.
2. Last week Doug Haslam from Topaz Partners emailed me about a social media survey done by his client, community builder Prospero Technologies. What was most interesting about it, though, wasn’t the survey. The sample size of 50 from a population of the company’s customers is neither large nor random, and the results were pretty much what I’d expect given that population: generally positive about social media with no clear idea of what is working and what isn’t. I do however give the company credit for actually asking its customers, rather than assuming. What was most interesting was that Doug was pitching other marketing and communications bloggers; both Shel Holtz and BL Ochman wrote about the survey. If you wanted more tangible proof that the media landscape is shifting, this is it. We aren’t just the media relations folks. With a nod to Dan Gillmor, we are the media. Ain’t that a kick. Doug also blogged about this phenomenon.
3. "You could be a Durex Condom Tester and Win $1000" Durex is pimping for recruiting condom testers on-line. Must be that new form of word-of-mouth: virile marketing (seen on Media Buyer Planner).
4. Do It Wrong Quickly: How the Web Changes the Old Marketing Rules by Mike Moran. Not much news here for anyone already deep into social media marketing and communications, but a good read anyway. I’d recommend this as an intro text for experienced marketers who want to come up to speed quickly and get some practical advice on what they should do next. Plus Moran is funny and he says lots of things I agree with 🙂 (via pitch from Peter Himler)
5. Society for New Communications Research is holding its annual Research Symposium & Gala in Boston December 5-6.
6. Kudos to Kami Huyse for spearheading liveblogging and twittering at the PRSA Annual Conference last week.
7. Andrea Weckerle has a good post on how social media has been, and will be, used in real-time disaster response. And if you twitter, make Ike Pigott happy and follow the Red Cross.
8. Congratulations Josh Hallet, on joining Voce Communications and Geoff Livingston, on the publication of Now Is Gone.
9. I’ve been playing around a bit with Photrade, a new photo sharing site. It’s now in closed beta but I have three invites. Email or twitter me if you want one.
10. Courtesy of Scott Baradell, a great example of why we should NOT write blog posts simply for search engine optimization.
11. Papeldance.
12. Thank you to all the PR and marcom students who have been reading the blog and leaving comments. I love to hear from you, even if I disagree with you.
13. Are the comment spammers getting a little more clever? Check out this one on an old Marketing Roadmaps post, comment left up purely to use as an example. Someone less suspicious might not catch it as spam, as the comment is pretty innocuous. BUT: I almost always follow commenters back to their sites. It’s a great way to discover new bloggers and get to know my readers better. AND: I am always a little suspicious when I get comments on really old posts.
Tags: Mike Moran, comment spam, PR, Red Sox, Prospero Technologies, Durex, Society for New Communications Research, Photrade, Red Cross
If we do not agree on gay marriage, does that mean we cannot discuss healthcare? If we do not agree on abortion rights, does that mean we cannot discuss childcare? If we do not agree on the war, does that mean we cannot discuss the economy?
Certainly, it is in the best interests of the major political parties that we stay so divided. But is it in ours? I do not think so.
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Okay, that’s the political discussion. On to social media. As I mentioned, I attended the unconference, sponsored in part by my client HP, and I have nothing but good things to say about it. The format and facilitation were great, and I got as much out of my four hours there as I did from the previous two days. That wouldn’t necessarily be the case for every BlogHer, but for us quasi or totally techie social media types, it was heaven! I wish I could have stayed until the end.
I participated in three topics: advertising on blogs, the death of communities and how do we define social media. The discussion was terrific, and I can in no way do it justice here. My notes are pretty awful 🙂
But I would like to share with you some things I shared with my fellow "open spacers" last Sunday. And not just that John Mackey from Whole Foods was a jackass for his anonymous Wild Oats bashing, which he was but I’ll let others wax eloquent on that. I have no time for a public company CEO with so little responsibility to his shareholders.
Back to the unconference. The three sessions I participated in gave me an opportunity to share two themes that I have been noodling for quite some time. The response in Chicago was pretty positive- thanks, BlogHers, and Hims. Would love your thoughts as well.
First, a common issue that seemed to underly all the discussions was the delta between what customers/bloggers are interested in, and what companies seem to put out, whether in advertising, blogger relations or communities. I’ve long thought of it in terms of product — task — emotion. Companies love their products, sometimes understand that tasks, not features, motivate, but rarely understand that the true motivation is the underlying emotion: WHY the person wants to do the task. Jack Vinson from Knowledge Jolt, created a good example from my starting point: We understand that the drill (product) is purchased to drill holes (task) but what we miss is that the real purpose is to build a birdhouse and watch birds.
There is almost always a higher order, emotional purpose. Look for it.
Then over lunch, we tried to come to a definition of social media, and were only slightly sidetracked by Whole Foods and furries, but not thank heaven, in the same sentence. Mackey is a vegan after all.
I shared a construct that drives my thinking of social media. For me, social media are the tools that let us return to a simplicity of communication not dissimilar from the village. Here’s how it goes.
Way back when, we had villages. And in the villages, everyone knew everyone. Call it the beat of a drum or gossip or simply society. People spoke with each other, and directly learned what they needed to know. And then everything exploded. The Industrial Revolution begat the Modern Age, and mass media intermediated. You didn’t get your information from someone you knew. You got it from Huntley & Brinkley, Chancellor, Tom, Dan and Peter. Mass media became the filter to our experience.
And then the Modern Age begat the Internet. And social media tools like blogs and social networks and Twitter and whatever comes next…. they allowed us to talk to each other again. Directly. Without editors.
Which means we filter a lot of crap. But it also means that a landlord can’t bamboozle a young couple. And companies can’t dismiss warranties. And a whole lot of other things.
Because we know each other again. In our little village called the Internet.
At least that’s how I see it. What do you think?
Tags: blogher07, blogher, politics, gender, unconference, social media, social networks